Dear Library Patrons,

When the library is open, our Help Desk staff answer questions from the public every week about how to access a variety of social services. We know this is a time of need for many in our community, so we'd like to share some information with you and hope you will pass it along to those who need it.

Applying for Unemployment

Apply online at or by phone 800-244-5631 or 866-488-4016 TTY.

Online filing schedule:

  • Last names beginning with lettersA-M:Sundays, Tuesdays, or Thursdays
  • Last names beginning with letters N-Z: Mondays, Wednesdays, or Fridays
  • Saturdays are available for those who could not file during their allotted window.

Phone filing schedule:

  • Last names beginning with letters A-M:Tuesdays & Thursdays, 7:30 am-6 pm.
  • Last names beginning with letters N-Z: Mondays & Wednesdays, 7:30 am-6 pm.
  • Fridays are available for those who could not file during their allotted window.

Additional Resources from the State of Illinois

For food, shelter, medical, and other assistance, visit the Illinois Department of Human Services at or call 1-833-2-FIND-HELP (1-833-234-6343).

For questions regarding health insurance and COVID-19, visit or call (800) 318-2596. For Medicaid call (800) 843-6154.

Local Resources

St. Christopher Parish Food Pantry, 4130 147th Street. Mondays and Thursdays,10 am-12 pm; bring a current picture ID.

St. Stephen Food Pantry, 14700 Kildare Avenue (parking lot south of building). Tuesdays from 6:30-8 pm. Implementing low- or no-contact procedures; bring current ID and utility bill.

Together We Cope, 17010 Oak Park Ave, Tinley Park, (708) 633-5040. Tuesday, Wednesday, and Friday, 9 am-1 pm. Thursday 2 pm-6 pm. Client services by phone or email only. Curbside food pickup.

The Hub, (708)-966-9HUB. Call for referrals to agencies and individuals in the southland who can help with basic human needs, public benefits, and professional services. 

Need Help Finding Other Services? Ask Library Staff!

Pease click the Help Button at the lower right hand corner of our website and send us your question. We will get back to you within one business day.

Wishing you safety and wellness,

Jennifer Cottrill, Library Director

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